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Home   smartfaq   FAQ - ColourNation FAQ - How do I book online?
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How do I book online?
Requested and Answered by Andrew on 31-Mar-2009 23:36 (13877 reads)
Login / Registration
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Registration
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The i-Bookings service is only available to registered users. You will need to register with ColourNation for online booking to use this service. You can do this at the first stage of the online booking process.

When you complete the registration form, your details will be submitted to ColourNation. Once ColourNation has checked your details and approved your registration, you will receive a confirmation email informing you that you are can now use the online booking service.

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Login
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Registered users can log in to the service at any time by entering their email address and chosen password

Main Page
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After clicking the “Login” button, provided that the details you entered are correct, you will be directed to the main i-Bookings page.

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The main page of i-Bookings allows you to:

· Make Bookings.

· View ColourNation’s location, address, and contact details.

· View Salon opening times.

· View your account details.

Booking
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There are four steps to making a booking.

* Select date and Time
* Select Service
* Select Team Member
* Make Booking


Step 1: Date and Time
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You can select a specific date and time for your appointment by using the calendar and a dropdown list of available time slots.

These options can be left if you wish to see the earliest available appointments. If you select a date but not a time, the earliest available appointment slots will be selected by the system.

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Step 2: Select Service
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The screen shows you a list of services available. Select the services you want and click the '->' to add and the '<-' to remove services from teh right hand box which shows the services you have selected. Once you are happy click next to continue.


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Choosing Team Member
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Once you’ve selected all your booking options you will be presented with a summary or your selections

If you don’t mind which stylist you see click next and your options will be given by stylist experience.
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If you know which stylist you want, you can choose a stylist for each service by clicking the “Change” button next to each selected service.

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NOTE: If you don’t choose a stylist at this stage the screen will show a service value of £0.00 at this stage.

When you finish selecting team members, click the next button to find appointments slots that best fit your needs.

Step 4: Making a Booking
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When you submit your request, we will check ColourNation’s appointment book and present you with a list of ten appointment options that best fit your request.

To book one of the appointments just click the “Book Now” button next to your preferred option.

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You will receive a confirmation email as soon as we make your booking with ColourNation and see the success screen below. The email will usually take a few seconds but could be a little longer in busy times.

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Hopefully that's explained the online booking process but if you have any other questions please feel free to contact us.


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